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What should I do if I have to interrupt my trip?

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If you are forced tointerrupt your stay for an unforeseen reason (health problem, unforeseen family circumstances, etc.), it is essential that you contact our team as soon as possible. We will do our utmost to :

  • Help you organize your return (transport, transitional accommodation, etc.),
  • Or adapt the itinerary, if the stay can be resumed at a later date.

If you have subscribed to our cancellation or travel assistance insurance (Allianz), we recommend that you consult the conditions of coverage indicated in your contract. Certain cases of interruption may be partially or fully reimbursed, depending on the coverage chosen.

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